Epson launched the first physical examination center AI robot in China to redefine the concept of intelligent physical examination
After electricity and Internet, artificial intelligence has a subversive impact on human society. This field has long been a battleground for strategists. From alphago's man-machine war to unmanned driving, the shock and surprise again and again affect people's nerves. In the medical field, artificial intelligence has made a variety of major breakthroughs. From IBM Watsons robot to Baidu's "medical brain", AI is no longer a gimmick, but is gradually becoming the future.
As the pioneer of intelligent medical treatment in China, Shenzhen Epson Technology Co., Ltd. (Stock Code: 834245) launched the intelligent physical examination integration platform. On December 16, 2017, the academic annual meeting of the health management professional committee of Shenzhen Medical Association was held, and the first domestic inspection guidance robot for subdivision of physical examination center was unveiled, which caused a sensation in the venue. The guidance robot released this time will extend the business of the physical examination center from inside to outside of the hospital through the combination of online and offline. Experts at the meeting highly affirmed the smart solution and said it would be a revolution for hospitals.
Robots caused a sensation in the venue
The introduction of artificial intelligence technology will build a new blue ocean for Internet medicine. Its value can be reflected in the following aspects:
Integration of medical treatment and AI to create the image of high tech smart hospital
The robot is the first medical and artificial intelligence intelligent solution tailored to the market segment of physical examination center in China. The robot will serve as the entrance of the whole process of physical examination offline service, covering the whole process before, during and after physical examination through the intelligent scheme of linkage online app, creating the image of high-tech smart hospital.
High tech redefines user experience and improves customer satisfaction
Robot custom actions and expressions make human-computer interaction more emotional and warm. Face recognition technology can also make personalized welcome service for special users. Through voice interaction with the robot and linkage with intelligent queuing system, the optimal physical examination path is provided. At the same time, the map guidance route is used to solve the pain points such as "customers don't know the physical examination process", "hungry queuing", "don't know the next physical examination project", "can't find the way", etc., so as to improve the physical examination efficiency and customer satisfaction, and avoid doctor-patient disputes.
Robot gaze
From the era of "turning man into machine" to the new era of "man-machine assistance"
Robots with multiple roles can save labor force to some extent. Repetitive mechanical work is handed over to robots, and the liberated labor force can do more flexible and valuable work. In the past, service quality was affected by human subjectivity, and the quality was uneven. As the main body of service, robots can standardize the service quality and make every guest feel the same quality of service.
Angel in White's new favorite
The intelligent physical examination solution takes the inspection robot as the interactive carrier, links online and offline, creates the whole process closed loop of physical examination, solves the pain point of "not understanding before physical examination, not clear in physical examination, not active after physical examination", and truly realizes the concept of "one day health examination, 365 days health management".
Before the physical examination, through the intelligent welcome service, give the guests a noble experience. When customers come to the robot, the robot can take the initiative to greet them with personalized expressions or actions, such as eyes flashing love, giving each guest a friend like feeling. The robot can tell customers the process of physical examination, and at the same time, with map real-time navigation, it can divert customers to different function points, such as toll collection, to relieve the pressure of people flow. If you don't make an appointment in advance, you can also enjoy personalized package recommendation service. According to the needs of each customer, the robot can recommend the appropriate physical examination package. At the same time, the simplified package content can make customers determine the package content faster. After choosing the package, pay directly. One stop service can make every customer enjoy the convenience they have never had before. And the robot active service, can give vulnerable groups such as the elderly more care and care.
In physical examination, the online system will intelligently plan the best physical examination path to minimize the user's physical examination time. The path can also be changed flexibly according to the needs of customers. If the customer can easily find out what the physical examination project is, they just need to go through the 3D map. At the end of the physical examination, just scan the camera of the robot with the physical examination sheet, you can query whether the customer has completed all the examination items, and easily complete the work of submitting the bill.
After physical examination, electronic reports can be automatically generated and health records can be established. The doctor was connected to the app remotely to interpret the post examination report. At the same time of protecting privacy, we should clearly understand our own physical examination. If individual examination indexes are abnormal, you need to make an appointment with an outpatient doctor, or you can make an appointment directly on the app. For each person's physical examination, online virtual health assistant will push relevant health information, so that users can get professional care at home.
The robot is planned to be launched in December in the physical examination center of Shenzhen People's hospital to promote the transformation of the physical examination center in the information age. In Hollywood movies, the era of living with robots has come. The competition of artificial intelligence in the second half of the medical scene will deepen the major segmentation scenes. Artificial intelligence is the choice of history and the product of the collision between technology and belief. In the era of big data, this revolution will completely subvert the existing life.
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